Frequently Asked
Questions
We’ve shared some of our most frequently asked questions (FAQs) to help you out. For more information about any of our services, speak to a member of our experienced team.
General
What services does GD Environmental provide?
GD Environmental offers comprehensive waste management solutions, including:
- Skip hire (mini, midi and maxi skips)
- Commercial and domestic waste collection
- Wheelie bin hire
- Hazardous waste disposal
- Drainage services (CCTV surveys, high-pressure jetting, gully cleaning)
- Cess and Septic tank emptying and servicing
- Site clearance and muck away
- Confidential waste disposal
- Tank cleaning and vacuum tanker services
- Hard and soft facilities management
Where does GD Environmental operate?
With depots in Newport and Pontypool, GD Environmental serves a broad area across South Wales and the South West of England
Is GD Environmental committed to sustainability?
Yes, GD Environmental is dedicated to sustainable waste management practices. We work towards 100% landfill diversion and hold ISO 9001 and ISO 14001 accreditations, reflecting our commitment to quality and environmental management standards.
How can I book a service or get a quote?
You can contact GD Environmental by calling 01633 277755 or emailing info@gd-environmental.co.uk or by requesting a quote via our online form
What are GD Environmental’s operating hours?
Our standard operating hours are Monday to Friday, 7:00 AM to 5:00 PM. We can provide weekends and emergency call out for some of our services.
Does GD Environmental support the local community?
Yes, GD Environmental is actively involved in the local community. We have partnered with Rodney Parade as the official waste management partner for the stadium, supporting both Dragons RFC and Newport County AFC in their sustainability and community efforts. We also run a Sustainable Schools Initiative for local schools to learn about proper waste management and recycling practices
What types of waste can GD Environmental handle?
- General household waste
- Commercial and industrial waste
- Construction and demolition waste
- Hazardous materials
- Green and garden waste
- Recyclables (paper, cardboard, plastics, metals)
- Food waste
Is GD Environmental licensed and accredited?
Yes, GD Environmental is a fully licensed waste carrier. Please see our full list of licenses and accreditations here
What items are prohibited in a Mixed Waste skip?
Prohibited items for mixed waste skips include gas bottles, aerosols, tyres, batteries, oils, flammable liquids, plasterboard, WEEE, asbestos, corrosives, paint tins, medical waste, fluorescent tubes, mattresses, and white goods. Essentially, anything that isn’t standard construction & demolition waste or standard mixed municipal waste (black bin bag unrecyclables) should not be placed in the skip. If prohibited items are found in a skip, you will be charged accordingly.
Scrap Metal & Cars
What is car scrapping?
Scrapping a car means legally disposing of a vehicle that is no longer roadworthy or needed. The process involves selling it to GD’s authorised treatment facility (ATF) where it is dismantled, recycled, or destroyed.
How do I scrap my car legally in the UK?
Find an ATF (Authorised Treatment Facility) – These are government-approved scrapyards or breakers that can issue a Certificate of Destruction. See ours here (hyper link).
Ask us for a quote:
- We provides rough quotes via email or phone.
Arrange collection or delivery – You can drop the car off yourself or arrange for it to be collected by our vehicle collection team.
We require the following documentation:
- Give us your V5C (log book) or fill out section 9 (for older V5Cs) or section 4 (for newer versions).
- Photographic ID (either a photo driving licence or a passport / ID card)
- A recent utility bill / official document (less than 3 months old)
Notify the DVLA
- You can do this online or by post. You’ll stop being responsible for the vehicle once DVLA is notified.
What documents do I need?
V5C logbook (preferred but not essential)
Photo ID (e.g., driving licence or passport)
A recent utility bill / official document (less than 3 months old)
Any service history or MOTs (optional)
What if I’ve lost my V5C?
You can still scrap your car without the V5C. You’ll need to write to the DVLA including your name, address, vehicle registration number, and add GD’s details. We provide receipts as well for proof of sale.
Who notifies DVLA for scrapping a car?
NEED TO DOUBLE CHECK THIS
Will I get money for scrapping my car?
Yes, GD pays for scrap vehicles. The amount depends on your car’s make, weight, condition, and current scrap metal prices. Cash payments for scrap metal, including scrap vehicles, was made illegal in 2012. Any payment will be made in the form of a BACS transfer, directly into your bank account, or onto a pre-loaded ‘Bread’ payment card.
How do I arrange collection of my scrap car?
We will accept vehicles brought directly to the site. Alternatively, give us a call to find out if we can run a collection service to your location. Call us on 01495 762611 or fill out our contact form to find out more.
Facilities Management
How are your services tailored to our specific requirements?
We start with an in-depth consultation to grasp your objectives, challenges, and industry-specific needs. Based on this understanding, we customize our services by adjusting resources, schedules, and workflows to align with your unique requirements. Ongoing collaboration ensures we can fine-tune our services as your business evolves.
Is emergency support available outside regular hours?
Yes, we provide 24/7 emergency support tailored to your needs. Our support team is always on call to address urgent issues that may arise outside of standard working hours, ensuring uninterrupted service.
How flexible are your service agreements and contracts?
Our service agreements are highly customizable. We are open to adjusting terms based on your specific requirements, whether it involves the duration of the contract, scope of services, or billing options.
What level of service quality can we expect?
We pride ourselves on delivering top-tier service supported by a strong quality management system. You can expect professionalism, consistency, and a proactive approach to addressing any challenges.
How do you ensure your team stays current with Health & Safety training?
Our staff undergo regular Health & Safety training, including certifications from accredited organizations. We also conduct periodic refresher courses and ensure compliance with industry regulations and best practices.
Sustainability
How do you help lower our waste management costs?
We start by carrying out a thorough review of your current waste processes to pinpoint where savings can be made. By improving how waste is separated, introducing recycling strategies, and refining collection schedules, we reduce the amount going to landfill—cutting both costs and environmental impact.
What types of waste do you handle?
Our services cover a broad range of waste streams, including general waste, recyclables, hazardous substances, and industry-specific waste types. We ensure every material is processed safely and in full compliance with relevant environmental regulations.
Are your services environmentally compliant?
Yes. We strictly follow all environmental laws and industry standards. Our practices are designed to not only ensure legal compliance but also support your business’s sustainability and environmental goals.
Can you offer a tailored waste management solution?
Definitely. We understand that no two businesses are the same, so we create waste strategies that match your unique needs. Whether it’s regular collections, site audits, or the safe handling of specialist materials, we’ll build a plan that fits your operations.
How do you handle confidential or sensitive waste?
For sensitive materials, we offer secure disposal solutions. This includes tamper-proof containers, tracked transportation, and certified destruction — ensuring full compliance with data protection and confidentiality standards.
Can’t find the answer? Get in touch.
If you can’t find the answer in our FAQs, please get in touch with us.
